Services
Independent IT consulting, from strategy to delivery
Solvern provides independent IT consulting for internal IT teams and MSPs: vCIO services, strategy development and review, solution design and architecture, project work, IT audits and white-label consulting. We hold no product or licence commissions, so recommendations aren't shaped by what we'd earn from them.
01
vCIO services
Senior technical leadership on a fractional basis — someone who sits in on planning, understands your business, and makes sure IT decisions serve where the business is going, not just what's next on a vendor roadmap.
You get a consistent point of accountability for IT direction without carrying a full-time executive hire.
02
IT strategy development & review
Cloud, Microsoft 365 and infrastructure roadmaps sequenced against what your organisation actually needs over the next 12–36 months — or, if you already have a strategy, an independent review of whether it still holds up.
The roadmap is built to survive contact with budget cycles and staff turnover — plain enough that whoever inherits it can pick it up.
03
Solution design & architecture
Once the direction is set, something has to define how it actually gets built: the target architecture, the sequencing, and the trade-offs a vendor's pre-sales team won't spell out for you.
You get a solution design you can hand to whoever implements it — your own team, an MSP or a vendor — with the reasoning attached, not just a diagram.
04
IT project work
Delivery support for the projects that come out of a strategy or design — as much or as little as you need, from independent oversight of a vendor-led rollout to hands-on delivery where we run the project ourselves.
Either way, the same person who scoped the work stays accountable for it landing.
05
IT audits
An independent audit of your current environment — security posture, licensing, infrastructure health or vendor performance — measured against what good looks like, not against what you were sold.
You get a written report with findings ranked by risk, so you know what actually needs attention first.
06
MSP white-label consulting
Senior technical scoping capacity for MSPs who need it occasionally, not permanently. We work under your brand, on your paper, reporting to you.
Suited to MSPs fielding a client request that needs more senior scoping than the delivery team has time or seniority for.
FAQ
Common questions
Do you resell hardware or licences?
No. Solvern earns no commission, margin or kickback on hardware, software or licences. We are paid only for advice, which is what keeps the advice independent.
Do you work outside Perth?
Yes. Solvern is based in Perth, Western Australia, and works with clients nationally, remotely and on-site by arrangement.
How does an engagement start?
With a conversation about the problem as you currently understand it. From there we scope a fixed piece of work — usually a review, roadmap or health check — with a clear deliverable and timeframe.
Do you work with MSPs' end clients?
Yes, under white-label arrangements. We work as scoping capacity behind an MSP's own brand, reporting to the MSP rather than contacting their client directly unless asked to.
What does a typical engagement cost?
It depends on scope, not on a rate card published here. Every engagement is quoted as a fixed-price piece of work once the problem is defined, so there are no surprise hours.
What if the verdict is that nothing needs to change?
Then that's the deliverable. A written verdict confirming the current setup is sound is often more valuable than a project — it's a documented answer to give your board or your client.
Not sure which of these fits?
Tell us the problem as you see it. We'll tell you which piece of work — if any — actually addresses it.